Help

Support

For help with your account, trips, invites, media, or app access, email support@wentfar.com.

Include in your message

  • The email address on your Wentfar account.
  • The device and app version if the issue happens in the app.
  • A short description of what happened and what you expected.

Safety and abuse

To report abusive behaviour, unsafe content, impersonation, threats, privacy concerns, spam, or scams, use Report abuse. In the app, you can also report content or a person and block another person. We target a response to reports within three business days. If there is an immediate risk of harm, contact local emergency services first.

If you email us about a safety issue, include relevant profile names, trip titles, screenshots, or timestamps. Do not send passwords, recovery codes, private keys, or payment details.

Account and privacy help

To delete an account, use the in-app flow or the verified-email account-deletion page. For access, correction, portability, restriction, objection, consent withdrawal, or a privacy concern, see Privacy Choices. We may need to verify that a request comes from the right person before acting on it.